FAQ

When i have "Android 4.2 Cell ID API enabled, screen won't turn off?
When you record CDMA network or have "keep screen turn on" feature, screen won't turn off. If screen will allowed turn off, phone api will re...
Sat, 13 Apr, 2019 at 4:11 AM
Is possible export tower and tiles data on map?
No, it's not possible. You can check recorded data on our map.  You can record on app and use "Output to CSV" feature so you can then use...
Thu, 6 May, 2021 at 4:49 AM
How to join in the BETA-program?
Our BETA-program is for professional user's who want test our new feature's. BETA version of our apps maybe have bugs or many small issues.  ...
Wed, 12 Apr, 2017 at 5:04 PM
How to i leave BETA program?
If you like leave our BETA-program, you need first unregister here. Then you need uninstall application and then reinstall from Google Play    
Wed, 12 Apr, 2017 at 5:10 PM
How to i delete my CellMapper Account?
You can delete your account details on Profile page: https://www.cellmapper.net/profile . On profile page click Delete Account and follow instructions.  ...
Tue, 23 Mar, 2021 at 12:34 AM
Where is information about privacy policy?
Here is our Privacy Policy.
Tue, 18 Apr, 2017 at 3:37 AM
Why our website and app have advertisement?
Because we have many servers running on and nice services like this Freshdesk for ticket's and Crowdin for translations not free. Also we have few serv...
Tue, 18 Apr, 2017 at 3:40 AM
Debugging
Here some instruction how to help us debug issues on CellMapper. You can always send on Debug file on CellMapper Settings, it's easiest way if you ...
Wed, 19 Apr, 2017 at 5:43 AM
How much mobile data Cellmapper use?
= 0Mt, CellMapper not require mobile data, but then not all feature supported. CellMapper require mobile network connection but not need mobile data. So you...
Thu, 20 Apr, 2017 at 9:49 AM
What is different green vs red pointer on map?
On map, we show towers red pointer or green. Red tower means it's automatic located using uploaded data from our app. Green means it's manually lo...
Sat, 24 Aug, 2019 at 2:28 AM